Receiving positive feedback from customers is always gratifying, but recently we received an extraordinary letter from one customer. David Wilde went to the length of conducting a thermographic survey of our windows and sending us the results!
The results can be seen in his online testimonial, but we also got in touch with David to find out why he carried out the thorough technical comparison of our windows with his old windows.
Why did you choose Everest to replace your windows?
We compared Everest to one of their national competitors and a local supplier, and we chose Everest mostly for the security and the guarantees. The security features on your window with the pins and extra locking systems that are kept inside the frame were a deciding factor.
What sparked your interest in doing a thermographic survey of your new windows?
Everest weren’t the cheapest quote we received, but they’re known for quality so I wanted to do a before and after to prove that their products are as good as they say they are. I’m an engineer by trade so I like to test every machine I buy. At work we always run a series of tests before and afterwards to prove whatever it is does what it’s supposed to do.
Were you surprised at how effective your new windows are?
Yes. I borrowed the thermal imaging camera from a company called Prochec Surveys. I must admit that even the person from Prochec that I borrowed the camera from was surprised at the difference that they made. We didn’t think they would be as good as they are.
Did you find any other places in your home that heat is lost through that most people might not realise?
The bathroom extractor fan. A lot of heat goes out of those. During the same year we refurbished the bathroom so I installed a louvre that shuts when the fan runs. I was surprised how much heat goes out through that fan.
In your experience, where do houses lose the most heat?
Initially through the roof but we already double insulated the loft. If you’re going to do one project, double insulate the loft.
Aside from the extra warmth, do you feel more secure with your new Everest windows?
Yes. The windows themselves are far more secure.
If you could change something about your home, what would it be?
That’s a hard one. We’ve done most things that we wanted to do already. We’ve built an extension, and we’ve re-done the garden and bathroom this year. We’re just looking to perfect what we’ve got already.
What one sentence do you think sums up our windows?
They improve the look of the property and also our energy efficiency and security.
What do you think makes a house a home?
What do you like most about your home?
Where it’s situated and the neighbours. We’re in the end of a cul-de-sac in a village. Other people like big cities but we like the living in a village and we like having the neighbours so close.
Would you recommend Everest to friends and family?
Yes. We were very happy with the installation and the service provided by Everest.
Read more »